Technology Help Desk

You can search the knowledgebase for answers to any questions that you have. If you don’t find the answer to your question contact us using one of options below.

Help Desk Knowledgebase: http://des.iowacentral.com:8080/hesk/knowledgebase.php

Help Desk Phone Number: 1-866-895-2456 or 515-574-1100

Submit a Trouble Ticket: http://des.iowacentral.com:8080/hesk

Email Address: HELPDESK@iowacentral.com

SkyFex: http://www.skyfex.com/client

If you have curriculum needs or you need help with class, please email your instructor. If you should have any technical difficulties with your online course, contact the Iowa Central College Online help desk 7am-8pm CST, 7 days a week at 866-895-2456 leave a detailed message and the Help Desk will respond within 24 business hours. You can also send an e-mail to HELPDESK@iowacentral.com or submit a trouble ticket at: http://des.iowacentral.com:8080/hesk. Please be as descriptive as possible in when leaving any type of message.

The help desk is open from 7:00 a.m. to 8:00 p.m. Central Daylight Time. If you are unsure about the time conversion where you live, go to: http://www.timeanddate.com/worldclock/ and click on Minneapolis (Iowa has the same time as Minneapolis).